Omega Systems Alert about Smart Secure SEIM Alerts

Resolved
Resolved

SEIM reporting functionality has been resolved. SOC technicians are working on sending out missed scheduled reports currently.

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Identified

SEIM alerting functionality has been restored however scheduled reporting is still being investigated.

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Investigating

Smart Secure Issue

Omega Systems has identified an issue impacting the functionality of our Smart Secure SEIM alert service. Log ingestion is not impacted. We will provide updates as new information becomes available and when services are fully restored.

We appreciate your business and apologize for any inconvenience this may be causing you. If you have any questions, please email us at servicedesk@omegapa.com or if your issue requires immediate assistance please call us at 484.772.1110.

Thank you,

OMEGA SYSTEMS Office 610.678.7002 | Service Desk 484.772.1110

Omega Systems is dedicated to providing excellent customer service experiences. If you are receiving this email, you are a valued client and recipient of our services.

If someone within your organization is not receiving these important emails and should be added to the contact list, please contact your Technical Account Manager to have them added.

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Began at:

Affected components
  • Data Center Managed Services
    • Smart Secure