Omega Systems Alert about Internet Routing Issues

Resolved
Resolved

We have resolved the issue. Thank you for your patience.

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Updated

Our connectivity providers have advised the original issue impacting connections has been identified and resolved. We will continue to monitor connectivity over the next 24 hours.

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Updated

Our upstream connectivity providers have advised the original issue impacting connections has been identified and resolved. We will continue to monitor connectivity over the next 24 hours.

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Recovering

We have a work-around for the root cause of the issue and things are recovered.

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Investigating

Internet Routing Issue

Omega Systems has identified an issue impacting the functionality of some of our Hosted Services. The issue is related to external issues with certain ISPs. We are still investigating and will provide updates as new information becomes available and when services are fully restored.

We appreciate your business and apologize for any inconvenience this may be causing you. If you have any questions, please email us at servicedesk@omegapa.com or if your issue requires immediate assistance please call us at 484.772.1110.

Thank you,

OMEGA SYSTEMS Office 610.678.7002 | Service Desk 484.772.1110

Omega Systems is dedicated to providing excellent customer service experiences. If you are receiving this email, you are a valued client and recipient of our services.

If someone within your organization is not receiving these important emails and should be added to the contact list, please contact your Technical Account Manager to have them added.

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Began at:

Affected components
  • Data Center Managed Services
    • Smart Host EXO & Alto
    • Smart Host Stratus
    • Smart Mail
    • Smart RMS
    • Solarwinds N-Central
    • Streamline IT