Omega Systems - Smart Secure reports

Resolved
Resolved

Update on Smart Secure Reports - The logs have caught up and reports should resume as normal. If you need any reports from the past 2 weeks, please send a request to servicedesk@omegasystemscorp.com.

Thank you for your patience.

Updated

Update on Smart Secure Reports - the FortiAnalyzer is almost done with catching up with logs from last Monday's update and should be done this weekend with Monday's reports expected to go out as normal. Once we send the final notice it's caught up, you may submit a request to Servicedesk to retrieve log reports you need.

Thank you for your patience.

Updated

Update on Smart Secure Reports - the FortiAnalyzer is still working through the logs since the update last Monday. Reports may not run correctly this week. We expect it to be caught up by end of this week. Once we send the final notice it's caught up, you may submit a request to Servicedesk to retrieve log reports you need.

Thank you for your patience.

Updated

Update on Smart Secure Reports - the FortiAnalyzer is still working through the logs since the update last Monday. Reports may not run correctly early in the week. We expect it to be caught up by mid-week. Once we send the final notice it's caught up, you may submit a request to Servicedesk to retrieve log reports you need.

Thank you for your patience.

Recovering

Omega Systems would like to notify you that we upgraded the FortiAnalyzer to the latest version. This upgrade paused logs and will take a few days to catch up. Daily reports won't be sent because of this and will resume next week.

If you have any questions, please email us at servicedesk@omegasystemscorp.com or if you need immediate assistance, please call us at 484.772.1110.

Began at:

Affected components
  • Data Center Managed Services
    • Smart Secure