We’re sending this message to notify you that shortly before noon today (Wednesday 11/16/22) we experienced a very brief internet outage on our Comcast circuit in our West Lawn datacenter. Although the duration of the outage was very short (11:59am EST - 12:03pm EST), we are aware that it did affect some customers’ session connectivity and traffic to/from our facility.

We apologize for the inconvenience. If you’re still experiencing latent issues from this event, please do not hesitate to contact the Omega Systems Service Desk at 484-772-1110.

Began at:

Affected components
  • Data Center Managed Services
    • Smart Host EXO & Alto
    • Smart Host Stratus
    • Smart Mail
    • Smart Secure
    • Smart Stor
    • Smart DR
    • Smart RMS
    • Smart Sync
    • Solarwinds N-Central
    • Streamline IT
    • Email Security
    • FortiEMS
    • Smart Comply
  • Support Services
    • Smart Support
    • Smart Response