N-Central Service opening Tickets

Resolved
Resolved

We have resolved the issue. Thank you for your patience.

Updated

Good morning, we are seeing services remain stabilized and are continuing to monitor. If you need immediate assistance please call the ServiceDesk. 484 772 1110

Updated

Good evening, we are seeing services stabilized and are continuing to monitor. If you need immediate assistance please call the ServiceDesk. 484 772 1110

Updated

We continue to see some delays on outbound emails from servicedesk@omegasystmescorp.com. If you need immediate assistance please call the ServiceDesk. 484 772 1110

Recovering

We have fixed the root cause of the issue and are waiting for things to recover. We are seeing some delays on outbound emails from servicedesk@omegasystmescorp.com. If you need immediate assistance please call the ServiceDesk. 484 772 1110

Updated

We are continuing to investigate the issue and you may still be receiving some notifications from Connect Wise. We have applied fixes and are waiting for spooled messages to clear the system. We will provide an update at 2:15 pm.

We apologize for the inconvenience.

Investigating

We are aware of an issue with N-Central opining tickets in ConnectWise and are working with the Vendor to remediate.

We will update as soon as possible.

Began at:

Affected components
  • Data Center Managed Services
    • Solarwinds N-Central
  • Support Services
    • Smart Support