Omega Systems Alert about Smart Secure


Everything is working properly now. Thank you for your patience.

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Alerting, reporting and dashboards are re-enabled and may show delayed/stale data for the next hour or two. More updates to follow as the issue is fully resolved.

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Smart Secure Issue

Omega Systems has identified an issue impacting the functionality of our Smart Secure service. Alerting, Reporting & Grafana Dashboards for SIEM are currently unavailable due to an unexpected issue, services should be restored this afternoon. This does not effect log retention in anyway, just live services. We will provide updates as new information becomes available and when services are fully restored.

We appreciate your business and apologize for any inconvenience this may be causing you. If you have any questions, please email us at or if your issue requires immediate assistance please call us at 484.772.1110.

Thank you,

OMEGA SYSTEMS Office 610.678.7002 | Service Desk 484.772.1110

Omega Systems is dedicated to providing excellent customer service experiences. If you are receiving this email, you are a valued client and recipient of our services.

If someone within your organization is not receiving these important emails and should be added to the contact list, please contact your Technical Account Manager to have them added.

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Began at:

Affected components
  • Data Center Managed Services
    • Smart Secure