Omega - Comcast ENS circuit issues

Resolved
Resolved

The Comcast ENS circuit is now operating as normal. Thank you for your patience.

Investigating

The technical staff at Omega would like to notify you that the Comcast ENS circuit has been experiencing issues today, 6/3/23, which affects a small number of customers with specific services. We have Comcast onsite now at our datacenter to work on the issue. We will notify you when the circuit is back up.

We appreciate your business and if you have any questions, please contact our Service Desk or call us at 484.772.1110.

Began at:

Affected components
  • Data Center Managed Services
    • Smart Host EXO & Alto
    • Smart Host Stratus
    • Smart Mail
    • Smart Secure
    • Smart Stor
    • Smart DR
    • Smart RMS
    • Smart Sync
    • Solarwinds N-Central
    • Streamline IT
    • Email Security
    • FortiEMS
    • Smart Comply
  • Support Services
    • Smart Support
    • Smart Response