ConnectWise has resolved the issue. Thank you for your patience.
The technical staff at Omega Systems would like to notify you there is a global issue with ConnectWise causing notes and some other fields to be grayed out. ConnectWise is currently working on the issue and as we have more information, we will update this status.
We appreciate your business and if you have any questions, please email us at email@example.com or call us at 484.772.1110.
Omega Systems ConnectWise Administrator