We have resolved the issue. Thank you for your patience.
We have fixed the root cause of the issue and are confirming things are fully working again.
Streamline IT Issue
Omega Systems has identified an issue impacting the functionality of our Streamline IT (ConnectWise) service. We will provide updates as new information becomes available and when services are fully restored. The issue is related to workflows properly processing ticket transfers between boards. We will be manually getting these tasks done in a timeline manner from Omega to Customer boards but if you have tickets that you would like to pass back to us, please call us to let us know and we can make sure we get the ticket worked on.
We appreciate your business and apologize for any inconvenience this may be causing you. If you have any questions, please email us at firstname.lastname@example.org or if your issue requires immediate assistance please call us at 484.772.1110.
OMEGA SYSTEMS Office 610.678.7002 | Service Desk 484.772.1110
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