Omega Systems Alert about Streamline IT


We have resolved the issue. Thank you for your patience.

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We have fixed the root cause of the issue and are confirming things are fully working again.

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Streamline IT Issue

Omega Systems has identified an issue impacting the functionality of our Streamline IT (ConnectWise) service. We will provide updates as new information becomes available and when services are fully restored. The issue is related to workflows properly processing ticket transfers between boards. We will be manually getting these tasks done in a timeline manner from Omega to Customer boards but if you have tickets that you would like to pass back to us, please call us to let us know and we can make sure we get the ticket worked on.

We appreciate your business and apologize for any inconvenience this may be causing you. If you have any questions, please email us at or if your issue requires immediate assistance please call us at 484.772.1110.

Thank you,

OMEGA SYSTEMS Office 610.678.7002 | Service Desk 484.772.1110

Omega Systems is dedicated to providing excellent customer service experiences. If you are receiving this email, you are a valued client and recipient of our services.

If someone within your organization is not receiving these important emails and should be added to the contact list, please contact your Technical Account Manager to have them added.

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Began at:

Affected components
  • Data Center Managed Services
    • Streamline IT