Internet service down

We have resolved the issue. Thank you for your patience.

This is update #1 regarding the service issue affecting your environment.

Current situation: The issue has been identified; last night's maintenance (code upgrade) introduced errors on the Cogent equipment.

What is happening next: Cogent Technician has been dispatched, and the ticket has been escalated.

We will provide our next update in 1 hour.

We would like to inform you of a service issue we have identified that is affecting your environment.

What is happening: Internet services are down due to a fiber line issue.

What we are doing: Our team is working with our fiber provider, Cogent, to resolve the issue, and it is a high priority for both to bring this connectivity online as soon as possible. We are treating this as a top priority and have our entire team engaged.

We are monitoring the situation continuously and will provide you with an update in 30 minutes.