We have resolved the issue. Thank you for your patience.
Omega has identified an issue with our VDI management where a few VDI's are not accessible upon login. We have a workaround to bring them online manually as needed and are working on recovery of the VDI management at this time. Another update will be sent when recovered.
We appreciate your business and apologize for any inconvenience this may be causing you. If you have any questions, please email us at email@example.com or if your issue requires immediate assistance, please call us at 484.772.1110.